Our Team

Brand Strategy & Annual Planning
· Develop annual brand business plans and establish domestic & international retail strategies.
· Forecast sales performance and set marketing objectives.
· Manage annual forecasting, order planning, and budgeting.

Global Vendor Management
· Communicate with international business partners.
· Oversee day-to-day brand operations.
· Conduct market research and regular business meetings.

Profitability Management & Operational Support
· Develop strategic plans to enhance SKU profitability.
· Manage cost of goods sold (COGS) through SKU pricing and sales analysis.

· Degree in English, Business Administration, Distribution, or International Trade.
· Fluent in English (verbal & written communication).
· Experience in related roles with strong documentation and reporting skills.
· Interest in business development and strategic planning.

Market Analysis & Strategy Development
· Gather and analyze consumer, market, and competitor insights to identify potential brands and business partners.
· Develop strategies for new product launches and maintain the growth of key products.
· Leverage industry expertise to drive brand growth and market positioning.

Sales Performance & Revenue Management
· Manage sales, profitability, and revenue performance of assigned accounts.
· Oversee inventory forecasting and logistics to ensure sufficient stock levels.
· Ensure successful brand positioning and execution in the market.

Key Account Management
· Align brand and sales strategies with distribution channels and product sourcing.
· Build and maintain strong relationships with key partners to drive business success.

· Proactive and confident communicator, capable of leading discussions and negotiations.
· Strong interest and understanding of global beauty trends and brands.
· Positive mindset with the ability to adapt to unexpected challenges and market changes.

Online & Offline Retail Account Management & Expansion
· Collaborate with retail buyers (MDs) to launch products and establish operational strategies.
· Identify and acquire new distribution partners based on brand expansion strategies.
· Analyze sales performance and profitability for key retail accounts.
**Key partners include: Coupang, warehouse stores, and group-buying platforms.

Sales Strategy Development & Execution
· Plan and execute offline promotional campaigns, special product planning and VMD operations.
· Develop online and group-buying promotions and manage digital content.

Brand & Product Planning Based on Retail Strategies
· Source new brands and develop products aligned with retailer demands.

· Experience in retail and e-commerce platforms (full-time or internship).
· Strong interest in brands, product trends, and consumer shopping behavior.
· Proactive, energetic, and adaptable mindset.
· Strong collaboration and communication skills, with experience in cross-functional teamwork.

Online Platform Sales & Cross-Border Commerce
· Manage domestic and international e-commerce platform operations.
· Develop effective brand expansion strategies to drive sales synergy.
· Strengthen partnerships with key e-commerce channels to enhance brand presence.
· Execute sales-driven activities such as advertising, promotions, and partnerships to boost revenue.

Market Trend Analysis & Product Strategy
· Monitor domestic and international e-commerce trends and analyze competitor insights.
· Identify and recommend new product opportunities based on market demands.

Sales Data Analysis & Business Planning
· Track and analyze key sales performance metrics across platforms and brands.
· Develop data-driven short- and long-term strategies to optimize sales performance.
· Oversee sales forecasting and revenue management.

· Experience and deep insight into both domestic & global e-commerce markets.
· Strong data analysis skills to make quick, strategic decisions based on sales performance.
· Goal-oriented and proactive mindset, with a strong drive for execution and results.

Brand Website Management & Operations
· Develop mid-to-long-term website operation strategies based on trends and data analysis.
· Maximize brand and product sales through strategic branding.
· Optimize UI/UX to improve conversion and purchase metrics.
· Plan ongoing promotions, inventory management, product operations, and exclusive product development.
· Manage Naver Brand Search Ads content to drive traffic and engagement.

CRM Marketing
· Develop data-driven CRM strategies based on customer insights.
· Segment customers and execute targeted marketing campaigns.
· Plan and operate on-site funnel campaigns for personalized user engagement.
· Manage official brand Kakao channels and app push notifications.

Data Analysis & Marketing Communication
· Analyze site performance data to generate actionable insights.
· Propose advertising creatives and key product strategies based on sales data.

· Strong interest in brand, product, and consumer shopping trends.
· Experience in data analysis to derive insights and optimize performance.
· Excellent collaboration and communication skills, with experience working across teams.

New Brand Discovery & Development
· Identify emerging market trends and consumer demands to discover new brands.
· Generate additional revenue streams by introducing new brands to the duty-free sector.
· Expand SKU offerings to drive brand sales growth.

Product Procurement & Inventory Management
· Monitor and analyze inventory levels and sales trends to propose optimal stock adjustments in collaboration with vendors and partners.
· Ensure profitability and cash flow management through accurate forecasting.

Brand & Vendor Management
· Negotiate with brands and trading partners to secure the best possible deals.
· Foster strong relationships with buyers to create new business opportunities and increase revenue.
· Continuously align with partners to develop marketing strategies and ensure brand visibility.

· Strong market awareness, with expertise in retail, distribution, and consumer trends.
· Excellent negotiation and communication skills to build lasting relationships with brands and vendors.
· Active listening skills to understand and adapt to stakeholders’ needs during negotiations.

Global Export Management
· Manage and operate international client accounts and distributor relationships.
· Oversee trade operations and export processes, ensuring compliance with regulations.

Cross-Border New Business Operations & System Management
· Handle ERP system transactions for inbound, outbound, and export logistics (Duzon iCUBE, E-COUNT).
· Manage order processing, inventory tracking, and data organization via Google Sheets and Drive.
· Coordinate with logistics providers, international clients, and internal teams.
· Conduct market research on cross-border trends and industry developments.

· Minimum 2 years of H8experience in global export or international sales, particularly in cosmetics.
· Fluent in English, with an emphasis on business communication (English interview required).
· Bonus Qualifications:
1) Bachelor’s degree from a North American university preferred.
2) 5+ years of residency in a North American country is a plus.
· Proficient in ERP systems (Duzon iCUBE, E-COUNT) and strong computer literacy.
· Excellent communication and collaboration skills, with a proactive approach to teamwork.
· Strong interest in consumer goods, international trade, and market trends.
· No travel restrictions for overseas business trips.

· Manage and oversee Japanese client accounts and distributor operations.
· Communicate and collaborate with Grace Japan’s subsidiary to ensure smooth business operations.
· Handle trade operations, including export documentation and logistics management

– Minimum 2 years of experience in international sales or trade, preferably in the cosmetics industry.
– Fluency in Japanese (JLPT N1) or native-level Japanese proficiency (Korean-speaking Japanese nationals preferred).
– Japanese language interview required.
– Bonus Qualifications:
1) Bachelor’s degree from a Japanese university preferred.
2) Excellent computer skills and proficiency in business software.
– Strong communication and collaboration skills, with the ability to work effectively in a team.
– No restrictions on overseas travel.

Brand Marketing Strategy & Execution
· Develop and execute strategic IMC (Integrated Marketing Communications) plans based on brand identity.
· Establish annual brand marketing strategies and manage budget allocation.
· Plan and manage brand/product assets for effective operations.

Online & Offline Promotions and Advertising
· Utilize SNS, online platforms, and digital channels for brand communication.
· Plan and execute content creation and viral marketing to enhance brand awareness.
· Manage performance marketing, DA, SEO and advertising strategies to increase brand visibility and engagement.
· Collaborate with creators and influencers to develop brand-driven content.
· Execute offline events and O2O (Online-to-Offline) marketing initiatives for maximum brand exposure.

Market Research & Data Analysis
· Conduct market trend research and consumer insights analysis.
· Optimize campaign effectiveness through performance analysis and data-driven insights.

· Strong trend awareness and a keen eye for brand aesthetics.
· Deep interest in market trends and industry developments.
· Experience in brand asset planning and content creation.
· Excellent editorial sense and communication skills.

Media Planning & Management
· Oversee and manage SA (Search Ads), DA (Display Ads), SNS, and GDN (Google Display Network) campaigns.
· Develop and propose media mix strategies to optimize ad performance.

Data Analysis & Campaign Optimization
· Manage advertising data and analyze performance metrics.
· Extract data-driven audience insights and develop strategic approaches for brand growth.

· Strong analytical skills to optimize advertising campaigns based on performance data and marketing metrics.
· Excellent communication and collaboration skills for seamless coordination with cross-functional teams.
· A proactive and experimental mindset, eager to explore new marketing strategies and innovations.

웹사이트 비주얼 관리
· Design and manage website visuals to align with brand identity.
· Create graphics, images, icons, and other visual elements for digital platforms.

Digital Content Creation for Branding
· Develop images, videos, infographics, and visual content for SNS, advertisements, and product pages.
· Enhance brand storytelling and visual appeal across digital platforms.

Brand Promotion Content Development
· Design promotional materials that strengthen product visuals and boost digital marketing performance.

· Strong interest and understanding of industry trends and design applications.
· Ability to visually express brand identity while maintaining consistency in brand aesthetics.
· Understanding of content design styles for various digital platforms.

Graphic Design
· Develop brand logos, graphic designs, and visual identity concepts.
· Design product packaging, labels, merchandise, and supplementary materials.
· Create offline promotional materials and display visuals.
· Plan and execute brand collaboration projects.
· Develop presentations, proposals, and visual guidelines.

Visual Merchandising (VMD)
· Design and plan flagship stores, pop-up shops, and exhibition booths for both domestic and international events.
· Develop store displays, fixtures, and layout designs for H&B retail environments.
· Create outdoor advertising designs and large-format visuals.

Production & Quality Control
· Oversee printing quality management and production supervision.

Market Research & Trend Analysis
· Conduct trend research and incorporate insights into design planning.

· Degree in Industrial Design, Visual Design, or related fields.
· Proficiency in Photoshop, Illustrator, and key design software.
· Strong understanding of visual and industrial design principles.
· Deep knowledge of brand identity and design strategy.
· Passion for exploring diverse design fields and delivering creative solutions.
· Trend-sensitive and quick to analyze and apply market insights.

Product Pre-Approval & Registration for Import & Domestic Distribution
· Gather and review required documentation for product registration by category.
· Verify and obtain mandatory certifications before distribution. (e.g., KC, Safety Confirmation, etc.)
· Coordinate with regulatory authorities to ensure proper product registration.

Compliance with Domestic Labeling & Advertising Regulations
· Manage Korean labeling, product information disclosures and product detail pages based on category.
· Monitor legal updates, regulatory changes, and administrative notices for compliance with cosmetics, household chemicals, food, sanitary products, medical devices, and general goods.
· Conduct risk assessments and provide compliance training to ensure adherence to legal requirements.

Post-Market Surveillance & Compliance Updates
· Conduct quality and safety testing for product stability and compliance.
· Perform regular compliance audits and maintain post-market regulatory reporting.

· Strong analytical and problem-solving skills for logical decision-making.
· High ethical standards and responsibility, with the ability to quickly adapt to evolving regulations.
· Foreign language proficiency (English or others) for handling import documentation and communication.
· Detail-oriented and precise, ensuring accuracy in compliance-related processes.

Import Management & Customs Clearance
· Review import requirements by product category and manage import documentation (e.g., Certificates of Origin, import permits).
· Coordinate global shipping schedules and optimize inbound inventory management.
· Monitor shipment quality and inspect product conditions upon arrival.

Tariff & Cost Management
· Develop and implement customs duty refund processes to minimize tax expenses.
· Collaborate with freight forwarders and customs brokerage firms for efficient communication and workflow.
· Manage import-related expenses, final cost settlements, and budget optimization.

Global Risk & System Management
· Diversify logistics networks and freight forwarders to mitigate potential global supply chain risks.
· Establish efficient customs clearance processes and enhance ERP system utilization for data management.

· Extensive experience in import/export operations with a strong understanding of global trade and market dynamics.
· Analytical and comparative approach to effectively manage cost control and process optimization.
· Excellent communication skills, capable of seamless coordination with government agencies, logistics partners, and internal teams.

General Administration
· Manage company facilities and assets.
· Oversee document and record management.
· Maintain and improve office environment.
· Handle various administrative tasks to support smooth operations.

Human Resources Management
· Develop and execute recruitment plans.
· Manage employee training and development programs.
· Oversee payroll, benefits, and performance evaluations.
· Handle employee relations, grievance resolution, and internal communication channels.

Organizational Culture Development
· Plan and organize internal company events.
· Lead corporate culture improvement projects.
· Foster a collaborative work environment and active communication.

· Interest in administration and management tasks.
· Strong interpersonal skills, with a passion for supporting organizational growth.
· Structured and responsible work approach, with strong problem-solving and conflict resolution skills.
· Adaptable and multitasking ability to manage diverse tasks efficiently.
· Basic knowledge and experience in HR management, labor law, and company policies.

Cash Flow Management
· Oversee domestic and international fund execution.
· Prepare and manage daily cash reports and monthly financial reports.
· Generate monthly loan reports for financial tracking.

Accounting Management (Domestic & International)
· Handle sales, purchases, and expense settlements.
· Process VAT self-reporting, including preparation of supporting documents.
· Manage accounts receivable and accounts payable to ensure financial accuracy.
· Oversee corporate credit card management.
· Track and manage goods-in-transit (unreceived inventory).

· Experience Level: Entry-level to 3 years of experience.
· Strong efficiency in task execution and ability to manage multiple financial processes.
· Intermediate or higher proficiency in Excel, with skills in financial modeling and reporting.
· Experience in export/import financial transactions and e-commerce revenue/expense management.
· Background in accounting firms or experience in corporate financial management preferred.
· Familiarity with K-IFRS and experienced in publicly listed companies (Korean International Financial Reporting Standards)

Logistics Operations
· Establish operational standards and processes for warehouse management.
· Develop cost reduction strategies and productivity improvement plans.
· Identify new operational improvement opportunities and create strategic action plans.

3PL (Third-Party Logistics) Management
· Oversee inventory management and inbound/outbound operations with 3PL partners.
· Monitor performance metrics and manage contract renewals with logistics partners.
· Expand business operations through new partnerships, B2C fulfillment and value-added services (e.g., repackaging and kitting).

Inventory & Forecast Management
· Utilize WMS (Warehouse Management System) for precise and efficient inventory tracking.
· Maintain optimal stock levels by managing Forecast Control Sheets.
· Coordinate container shipments and respond promptly to sales team requests.

· Experience in warehouse or logistics operations preferred.
· Detail-oriented and proactive communicator, capable of collaborating across departments.
· Familiarity with PDA, WMS, Excel, forklifts, and other logistics-related software and equipment.
· Positive mindset with the ability to adapt to dynamic logistics challenges.

Order Fulfillment & Inventory Management
· Oversee order picking, packing, and shipment preparation for all online orders.
· Inspect and manage product quality control before inbound and outbound shipments.

Warehouse & Logistics Center Management
· Monitor and manage e-commerce warehouse inventory.
· Coordinate product receiving and shipping with client companies.
· Supervise logistics-related tasks to ensure smooth order fulfillment and delivery operations.

· Highly responsible and diligent individual with a strong work ethic.
· Adaptable and open to changes, especially in fast-evolving logistics and e-commerce trends.
· Interest in working with 3PL operations and managing a variety of brand products.

Customer Inquiry & Support Channel Management
· Respond promptly to customer inquiries through phone, chat, and online forums.
· Identify customer pain points and propose improvement strategies.

Customer VOC (Voice of Customer) Management
· Collect and analyze customer feedback to enhance the overall customer experience.
· Improve customer journey processes and optimize workflows for better service quality.

Order & Claim Management
· Oversee order fulfillment and shipping processes across brand-owned stores and open-market platforms.

· Strong customer empathy and service-oriented mindset.
· Ability to analyze and implement process improvements for customer experience optimization.
· Excellent communication skills, with a positive attitude to handle and resolve various customer issues effectively.