CAREERS
Our Team
Building GRACE Together, Meet Our Team
At GRACE, we connect brands with the world and create new value in the global market.
Each team brings unique expertise, yet we all move forward with one shared vision.
Our Team En
Key Responsibilities
Brand Strategy & Annual Planning
· Develop annual brand business plans and establish domestic & international retail strategies.
· Forecast sales performance and set marketing objectives.
· Manage annual forecasting, order planning, and budgeting.
Global Vendor Management
· Communicate with international business partners.
· Oversee day-to-day brand operations.
· Conduct market research and regular business meetings.
Profitability Management & Operational Support
· Develop strategic plans to enhance SKU profitability.
· Manage cost of goods sold (COGS) through SKU pricing and sales analysis.
Qualifications
· Degree in English, Business Administration, Distribution, or International Trade.
· Fluent in English (verbal & written communication).
· Experience in related roles with strong documentation and reporting skills.
· Interest in business development and strategic planning.
Key Responsibilities
Mid- to Long-Term Business Planning & Strategy Development
· Develop mid- to long-term corporate strategies based on industry trends and business environment analysis
· Establish and manage business plans, including revenue and P&L forecasts
· Monitor key performance indicators and analyze the impact of changes in the business environment
New Business & Global Operations Management
· Assess risks and opportunities for new business ventures and global brand partnerships
· Monitor and evaluate overseas business operations to identify areas for improvement
Investment & Executive Decision-Making Support
· Review investment and strategic partnership opportunities, including new ventures, fundraising, and M&A
· Conduct market research and provide ad-hoc support to executive leadership for informed decision-making
Qualifications
· Someone who can communicate and collaborate effectively with a wide range of internal and external stakeholders
· Someone who can derive insights from data based on knowledge and experience in accounting, finance, or business planning
· Someone who can quickly structure complex problems and propose practical solutions
Key Responsibilities
Brand Sourcing and Development Strategy
· Data-Driven Insights: Discover brands suited for channels through beauty trend and competitor analysis, and establish market entry strategies.
· Leading New Business Initiatives: Execute new business projects linked with Olive Young such as ‘Olive Better’ and ‘Olive Young Global’, leveraging industry expertise to ensure successful market entry and sustained growth of new products.
Sales Optimization and Performance Management
· Maximizing Profitability: Manage not only sales but also profit margins for assigned accounts, optimizing inventory forecasting and inbound/outbound processes to enhance operational efficiency.
Partnership and Sourcing
· Network Building: Maintain strategic partnerships beyond simple product supply, based on strong networks with brand companies and operating channels.
· Customized Product Development: Source or develop brands and products tailored to each channel’s characteristics to meet partners’ strategic needs.
Qualifications
· Proactive and confident communicator, capable of leading discussions and negotiations.
· Strong interest and understanding of global beauty trends and brands.
· Positive mindset with the ability to adapt to unexpected challenges and market changes.
Key Responsibilities
Offline Distribution Channel Sales and Operations
· Brand sales and operations across offline channels including H&B stores, supermarkets, and warehouse stores
· Product assortment, pricing, and promotional planning and execution to expand channel sales
· VMD and promotional zone operations to strengthen in-store brand visibility
· Brand placement and expansion through strengthened channel partnerships
Account Management and New Channel Development
· Product launch and operational strategy through collaboration with account MDs
· Discovery and placement in new offline channels aligned with brand growth strategies
· Brand sourcing and new product development tailored to channel operation strategies
Sales and Operational Strategy Development
· Sales and performance management by channel
· Mid-to-long-term sales strategy development based on seasons, events, and trends
· Building stable sales structure through inventory operations and inbound/outbound management
Qualifications
· Experience in retail and e-commerce platforms (full-time or internship).
· Strong interest in brands, product trends, and consumer shopping behavior.
· Proactive, energetic, and adaptable mindset.
· Strong collaboration and communication skills, with experience in cross-functional teamwork.
Key Responsibilities
Domestic Channel Sales through Online Platforms
· Brand sales and operations across domestic e-commerce channels
· Price/product assortment/promotion optimization to improve channel sales and conversion rates
· Brand development through strengthened channel partnerships
· Planning and operating key sales actions including live commerce, deals, and advertising
Domestic Category Trend Analysis and Product Proposals
· Monitoring domestic commerce trends and key competitor insights
Sales Data Analysis and Sales Plan Development
· Monitoring channel and brand sales metrics
· Data-driven mid-to-long-term strategy development and execution
· Sales performance management
Qualifications
· Understanding and experience in the domestic e-commerce market
· Ability to make fast, data-driven decisions and execute
· Goal-oriented and proactive attitude
Key Responsibilities
Group Buying / Home Shopping Channel Sales and Operations
· Brand sales and operations across group buying and home shopping channels
· Home shopping broadcast planning and operations
· Product assortment, pricing, and promotional planning tailored to channel characteristics
Group Buying Vendor and Partner Management
· Communication and operational management with group buying vendors and sellers
· Sales strategy and product proposal negotiations by vendor
· Discovery of new group buying vendors and sales channels
Product and Promotion Planning
· Product assortment and promotional event operations suited to channels and seasons
· Product improvement and hit product discovery based on sales data and customer feedback
Data Analysis and Performance Management
· Sales and performance management by channel
· Operational strategy development based on sales data analysis
Qualifications
· Experience operating group buying (SNS/YouTube) or home shopping channels
· Experience collaborating and communicating with various partners including vendors and sellers
· Experience in product assortment, set planning, and promotional planning
Key Responsibilities
Brand Site Management and Operations
· Trend and data-based mid-to-long-term site operation strategy development
· Maximizing owned mall sales through brand and product branding
· Managing and improving key KPIs including conversion rate, average order value, and profitability
· Analyzing and optimizing traffic-to-purchase conversion funnels
· Improving purchase metrics through UI/UX improvements and A/B testing
· Regular/seasonal promotion planning and inventory/product operation management
· Strengthening revenue structure through exclusive bundles and strategic product development
· Traffic and sales expansion through Naver (Brand Search, Shopping Live) and external channel integration
CRM Marketing
· Developing CRM strategies based on customer data
· Customer segment refinement and targeted marketing execution
· Planning and operating on-site campaigns by funnel stage
· Operating official Kakao channel and app push notifications
· Executing strategies to improve repurchase rates and customer lifetime value (LTV)
Data Analysis and Marketing Communication
· Deriving insights through site and campaign data analysis
· Proposing ad creatives and flagship products based on sales data
· Service improvement through collaboration with designers, CX team, and marketing team
Qualifications
· Strong interest in brand, product, and customer shopping trends
· Experience deriving insights and executing based on data analysis
· Experience solving problems through experiment-based approaches like A/B testing
· Experience operating owned malls or e-commerce platforms
· Experience collaborating and communicating smoothly with various teams
Key Responsibilities
New Brand Discovery and Brand Development
· Discovering new brands based on market and trend analysis and consumer demand forecasting
· Creating additional revenue through new brand discovery
· Driving sales growth through SKU expansion by brand
Product Purchasing and Inventory Management
· Continuously monitoring and analyzing inventory levels and sales trends, working with accounts and brand companies to maintain optimal inventory
· Improving profitability and cash flow through sophisticated demand forecasting management
Brand and Account Management
· Securing optimal trading conditions through negotiations with brand companies and accounts
· Expanding business opportunities and driving sales growth through strategic partnerships with buyers
· Establishing effective marketing strategies based on continuous communication
Qualifications
· Ability to analyze and derive insights based on high understanding of market, distribution, and customer trends
· Communication skills for smooth collaboration with brand companies and accounts
· Ability to accurately identify counterpart needs through active listening and leverage negotiation skills
Key Responsibilities
Existing Account Management and New Account Development
· Managing and strengthening relationships with existing global accounts
· Discovering new overseas buyers and distribution partners
· Global and K-Beauty brand distribution proposals and localization strategy development/execution
· Online and offline channel operations and expansion by country
· Sales/P&L management for assigned accounts and platforms
Account-specific Promotion Planning and Execution
· Sales/promotion strategy development and execution by country and channel
· Managing operation strategies for major platforms and retail channels
· Promotion planning based on market and consumer trends
· SKU operations and sales activation strategy execution
Export and Sales-related Operations
· Performing overall overseas export and trade operations (shipping, customs, logistics)
· Order, inventory, and delivery schedule management and supply chain operations
· Sales data management and settlement support
· Operational optimization through collaboration with related departments (logistics/finance/marketing)
International Exhibition Planning and Participation
· Planning and operating global exhibitions (Cosmoprof, etc.)
· New buyer discovery and consultation at exhibitions
· Brand and product promotion strategy development
· Post-exhibition follow-up and contract conversion management
Qualifications
· Capable of English-based communication with second language proficiency
· Smooth collaboration with related departments and global accounts
· High understanding of overseas beauty and health & wellness industries
· Proactive problem-solving and execution capabilities
· Ability to develop and improve sales strategies based on data
Key Responsibilities
Global Brand Discovery and Growth Strategy
· New brand discovery based on global market and digital commerce trend analysis
· Global distribution strategy development and expansion focused on high-growth potential brands
· Building brand portfolio and securing sales growth foundation through SKU expansion
Global Commerce Channel Operations
· Operating affiliate marketing and building viral expansion strategies on TikTok Shop
· Designing global sales structures and building revenue growth systems centered on Amazon
· Building brand identity and CRM management systems through Shopify owned mall operations
· Global platform distribution channel operations and market expansion (YesStyle, etc.)
Brand and Partner Business Operations
· Developing and operating global market strategies for owned brands
· Partner brand operation agency and global distribution management
· Product purchasing, sales, and global distribution strategy development
· Discovering business opportunities through collaboration with overseas buyers and partners
Qualifications
· Data analysis capabilities based on understanding of global e-commerce and digital commerce market trends
· Understanding or operational experience with global commerce channels including TikTok Shop, Amazon, Shopify
· Communication skills based on brand and account collaboration experience
· Overseas buyer communication and global business collaboration experience
· Export/import process and logistics operation experience targeting global markets including the US
· Understanding of global distribution structure and market expansion strategy experience
Key Responsibilities
Sales & Communication with Japanese Partners
· Introduce and propose brands to Japanese distributors and retailers
· Manage existing client relationships and identify new partners
· Monitor client sales performance and profitability
Channel Strategy & Marketing Operations
· Develop sales strategies by online/offline channels in the Japanese market
· Research market and consumer trends; analyze competitors
· Localize product elements such as labels and package messaging
Exhibition & Export Operations
· Plan and operate exhibitions held in Japan
· Manage overall export and trade-related tasks
Qualifications
· Are fluent in Japanese
· Have a deep understanding of the Japanese market and culture
· Possess a strong interest in the beauty and health industry, with a keen sense of market trends
· Can flexibly develop and execute strategies based on changing sales and marketing conditions
· Approach diverse tasks with flexibility and a proactive mindset
Key Responsibilities
Platform Operations & Channel Sales in Japan
· Manage operations across major Japanese e-commerce platforms
· Develop brand strategies and sales plans tailored to each platform’s characteristics
· Maximize revenue through platform-specific advertising and promotional campaigns
· Collaborate with marketing teams to boost sales and strengthen brand awareness
Trend Analysis & Product Planning Focused on the Japanese Market
· Continuously monitor e-commerce trends and consumer behavior in Japan
· Propose and plan new products based on seasonal and category-specific demand analysis
· Benchmark top-selling items and competing brands to derive strategic insights
Data-Driven Sales Analysis & Strategic Planning
· Analyze platform and brand-level sales data and manage performance
· Develop mid- to long-term strategies based on Japanese consumer purchasing patterns
· Identify performance gaps and implement actionable plans for improvement
Qualifications
· Have experience or insight in managing Japanese e-commerce platforms (e.g., Qoo10, Amazon Japan, Rakuten)
· Are highly attuned to Japanese consumer trends and can make product proposals accordingly
· Take ownership and initiative in driving commerce sales growth and meeting business goals
Key Responsibilities
Brand Awareness & Content Marketing
· Plan localized content tailored to Japanese consumers (e.g., product detail pages, reviews, key visuals)
· Collaborate on brand storytelling and localized content production
· Plan and execute brand marketing using SNS, influencers, and external media
External Partnerships & Internal Collaboration
· Manage campaigns in partnership with Japanese advertising agencies and influencer agencies
· Collaborate with the sales team to improve marketing ROI across channels and maximize efficiency
· Ensure campaign execution through close communication with internal design, MD, and sales teams
Marketing Performance Analysis & Optimization
· Analyze performance metrics (CTR, ROAS, conversion rate, etc.) and generate actionable insights
· Create performance reports by campaign and propose strategic improvements
Qualifications
· Have a strong understanding of Japanese consumer behavior and digital content trends
· Possess both analytical and executional capabilities in marketing performance
· Are excellent communicators and proactive leaders in cross-functional collaboration
Key Responsibilities
Brand Marketing Strategy & Execution
· Develop and execute strategic IMC (Integrated Marketing Communications) plans based on brand identity.
· Establish annual brand marketing strategies and manage budget allocation.
· Plan and manage brand/product assets for effective operations.
Online & Offline Promotions and Advertising
· Utilize SNS, online platforms, and digital channels for brand communication.
· Plan and execute content creation and viral marketing to enhance brand awareness.
· Manage performance marketing, DA, SEO and advertising strategies to increase brand visibility and engagement.
· Collaborate with creators and influencers to develop brand-driven content.
· Execute offline events and O2O (Online-to-Offline) marketing initiatives for maximum brand exposure.
Market Research & Data Analysis
· Conduct market trend research and consumer insights analysis.
· Optimize campaign effectiveness through performance analysis and data-driven insights.
Qualifications
· Strong trend awareness and a keen eye for brand aesthetics.
· Deep interest in market trends and industry developments.
· Experience in brand asset planning and content creation.
· Excellent editorial sense and communication skills.
Key Responsibilities
Media Operations and Planning
· Operating performance advertising channels (SA/DA/SNS/GDN) and budget management
· Media mix strategy development and efficiency optimization based on KPI targets
· Ad creative planning and message design according to campaign objectives
· Operational strategy planning by funnel stage (acquisition–conversion–retention)
· Channel strategy and operational direction setting through market and competitor analysis
Data Analysis and Campaign Optimization
· Performance improvement through integrated analysis of advertising and purchase data
· Monitoring and optimizing key metrics including traffic/ROAS/CPA/conversion rate
· Attribution analysis by traffic channel and budget optimization
· Data-driven insight derivation and strategic direction setting
Commerce Sales Strategy
· Executing performance marketing to increase owned mall (brand mall) sales
· Strengthening brand store sales and improving operational performance
· Planning promotion-linked strategies and maximizing sales
Qualifications
· Experience executing projects while collaborating with related departments based on smooth communication
· Experience making decisions through data-based analysis and insight derivation
· Tenacity to thoroughly investigate problems for performance improvement and meticulous work style
· Attitude of new attempts and challenges
Key Responsibilities
웹사이트 비주얼 관리
· Design and manage website visuals to align with brand identity.
· Create graphics, images, icons, and other visual elements for digital platforms.
Digital Content Creation for Branding
· Develop images, videos, infographics, and visual content for SNS, advertisements, and product pages.
· Enhance brand storytelling and visual appeal across digital platforms.
Brand Promotion Content Development
· Design promotional materials that strengthen product visuals and boost digital marketing performance.
Qualifications
· Strong interest and understanding of industry trends and design applications.
· Ability to visually express brand identity while maintaining consistency in brand aesthetics.
· Understanding of content design styles for various digital platforms.
Key Responsibilities
Graphic Design
· Develop brand logos, graphic designs, and visual identity concepts.
· Design product packaging, labels, merchandise, and supplementary materials.
· Create offline promotional materials and display visuals.
· Plan and execute brand collaboration projects.
· Develop presentations, proposals, and visual guidelines.
Visual Merchandising (VMD)
· Design and plan flagship stores, pop-up shops, and exhibition booths for both domestic and international events.
· Develop store displays, fixtures, and layout designs for H&B retail environments.
· Create outdoor advertising designs and large-format visuals.
Production & Quality Control
· Oversee printing quality management and production supervision.
Market Research & Trend Analysis
· Conduct trend research and incorporate insights into design planning.
Qualifications
· Degree in Industrial Design, Visual Design, or related fields.
· Proficiency in Photoshop, Illustrator, and key design software.
· Strong understanding of visual and industrial design principles.
· Deep knowledge of brand identity and design strategy.
· Passion for exploring diverse design fields and delivering creative solutions.
· Trend-sensitive and quick to analyze and apply market insights.
Key Responsibilities
Product Pre-Approval & Registration for Import & Domestic Distribution
· Gather and review required documentation for product registration by category.
· Verify and obtain mandatory certifications before distribution. (e.g., KC, Safety Confirmation, etc.)
· Coordinate with regulatory authorities to ensure proper product registration.
Compliance with Domestic Labeling & Advertising Regulations
· Manage Korean labeling, product information disclosures and product detail pages based on category.
· Monitor legal updates, regulatory changes, and administrative notices for compliance with cosmetics, household chemicals, food, sanitary products, medical devices, and general goods.
· Conduct risk assessments and provide compliance training to ensure adherence to legal requirements.
Post-Market Surveillance & Compliance Updates
· Conduct quality and safety testing for product stability and compliance.
· Perform regular compliance audits and maintain post-market regulatory reporting.
Qualifications
· Strong analytical and problem-solving skills for logical decision-making.
· High ethical standards and responsibility, with the ability to quickly adapt to evolving regulations.
· Foreign language proficiency (English or others) for handling import documentation and communication.
· Detail-oriented and precise, ensuring accuracy in compliance-related processes.
Key Responsibilities
Import Management & Customs Clearance
· Review import requirements by product category and manage import documentation (e.g., Certificates of Origin, import permits).
· Coordinate global shipping schedules and optimize inbound inventory management.
· Monitor shipment quality and inspect product conditions upon arrival.
Tariff & Cost Management
· Develop and implement customs duty refund processes to minimize tax expenses.
· Collaborate with freight forwarders and customs brokerage firms for efficient communication and workflow.
· Manage import-related expenses, final cost settlements, and budget optimization.
Global Risk & System Management
· Diversify logistics networks and freight forwarders to mitigate potential global supply chain risks.
· Establish efficient customs clearance processes and enhance ERP system utilization for data management.
Qualifications
· Extensive experience in import/export operations with a strong understanding of global trade and market dynamics.
· Analytical and comparative approach to effectively manage cost control and process optimization.
· Excellent communication skills, capable of seamless coordination with government agencies, logistics partners, and internal teams.
Key Responsibilities
General Administration
· Manage company facilities and assets.
· Oversee document and record management.
· Maintain and improve office environment.
· Handle various administrative tasks to support smooth operations.
Human Resources Management
· Develop and execute recruitment plans.
· Manage employee training and development programs.
· Oversee payroll, benefits, and performance evaluations.
· Handle employee relations, grievance resolution, and internal communication channels.
Organizational Culture Development
· Plan and organize internal company events.
· Lead corporate culture improvement projects.
· Foster a collaborative work environment and active communication.
Qualifications
· Interest in administration and management tasks.
· Strong interpersonal skills, with a passion for supporting organizational growth.
· Structured and responsible work approach, with strong problem-solving and conflict resolution skills.
· Adaptable and multitasking ability to manage diverse tasks efficiently.
· Basic knowledge and experience in HR management, labor law, and company policies.
Key Responsibilities
Financial Management
· Establish cash flow plans based on economic trends and business forecasts
· Secure and operate funds efficiently in cooperation with financial institutions
· Execute and monitor fund usage in a timely and controlled manner
Accounting Management
· Prepare and analyze financial statements in accordance with IFRS standards
· Handle tax accounting, including corporate tax and VAT filings and payments
· Manage internal controls and respond to external audits to mitigate financial risks
Qualifications
· Strong customer empathy and service-oriented mindset.
· Ability to analyze and implement process improvements for customer experience optimization.
· Excellent communication skills, with a positive attitude to handle and resolve various customer issues effectively.
Key Responsibilities
Logistics Operations
· Establish operational standards and processes for warehouse management.
· Develop cost reduction strategies and productivity improvement plans.
· Identify new operational improvement opportunities and create strategic action plans.
3PL (Third-Party Logistics) Management
· Oversee inventory management and inbound/outbound operations with 3PL partners.
· Monitor performance metrics and manage contract renewals with logistics partners.
· Expand business operations through new partnerships, B2C fulfillment and value-added services (e.g., repackaging and kitting).
Inventory & Forecast Management
· Utilize WMS (Warehouse Management System) for precise and efficient inventory tracking.
· Maintain optimal stock levels by managing Forecast Control Sheets.
· Coordinate container shipments and respond promptly to sales team requests.
Qualifications
· Experience in warehouse or logistics operations preferred.
· Detail-oriented and proactive communicator, capable of collaborating across departments.
· Familiarity with PDA, WMS, Excel, forklifts, and other logistics-related software and equipment.
· Positive mindset with the ability to adapt to dynamic logistics challenges.
Key Responsibilities
Order Fulfillment & Inventory Management
· Oversee order picking, packing, and shipment preparation for all online orders.
· Inspect and manage product quality control before inbound and outbound shipments.
Warehouse & Logistics Center Management
· Monitor and manage e-commerce warehouse inventory.
· Coordinate product receiving and shipping with client companies.
· Supervise logistics-related tasks to ensure smooth order fulfillment and delivery operations.
Qualifications
· Highly responsible and diligent individual with a strong work ethic.
· Adaptable and open to changes, especially in fast-evolving logistics and e-commerce trends.
· Interest in working with 3PL operations and managing a variety of brand products.
Key Responsibilities
Customer Inquiry & Support Channel Management
· Respond promptly to customer inquiries through phone, chat, and online forums.
· Identify customer pain points and propose improvement strategies.
Customer VOC (Voice of Customer) Management
· Collect and analyze customer feedback to enhance the overall customer experience.
· Improve customer journey processes and optimize workflows for better service quality.
Order & Claim Management
· Oversee order fulfillment and shipping processes across brand-owned stores and open-market platforms.
Qualifications
· Approaching customer problems from a ‘resolution’ perspective rather than ‘handling’
· Experience structurally improving claims and issues
· Experience deriving insights based on data (Excel/CRM, etc.)
· Experience improving or automating repetitive tasks